Difference between revisions of "Contextual Inquiry"
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== Methods of Data Collection == | == Methods of Data Collection == | ||
=== Observation === | === Observation === | ||
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| + | *Investigating the user needs in the context | ||
| + | * We observed the users in their usual working environment during normal working hours, cover the spectrum of roles | ||
| + | * This is followed by the interviews and questionnaires | ||
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=== Interviews === | === Interviews === | ||
=== Survey & Questionnaires === | === Survey & Questionnaires === | ||
== Outcomes / Results == | == Outcomes / Results == | ||
Revision as of 11:52, 5 May 2020
Contents
Purpose & Objectives
- Closing the gap between Marketing, Developers and Users
- Explore the environment of the user
4 Step procedure
- Narrow down your question and purpose
- Choose data collection method
- Investigate the context
- Analyse and interpret the findings
Methods of Data Collection
Observation
- Investigating the user needs in the context
- We observed the users in their usual working environment during normal working hours, cover the spectrum of roles
- This is followed by the interviews and questionnaires
