Difference between revisions of "Contextual Inquiry"
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(→Interviews) |
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=== Interviews === | === Interviews === | ||
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| + | * Firstly we introduce ourselves and inform regarding the nature of interview, hand out consent form | ||
| + | * Combine with simulation prior to interviewing | ||
| + | * Using structured/unstructured interviews | ||
| + | * Be able to adjust questions on the go if participant provides valuable information on particular topic | ||
| + | |||
=== Survey & Questionnaires === | === Survey & Questionnaires === | ||
== Outcomes / Results == | == Outcomes / Results == | ||
Revision as of 11:56, 5 May 2020
Contents
Purpose & Objectives
- Closing the gap between Marketing, Developers and Users
- Explore the environment of the user
4 Step procedure
- Narrow down your question and purpose
- Choose data collection method
- Investigate the context
- Analyse and interpret the findings
Methods of Data Collection
Observation
- Investigating the user needs in the context
- We observed the users in their usual working environment during normal working hours, cover the spectrum of roles
- This is followed by the interviews and questionnaires
Interviews
- Firstly we introduce ourselves and inform regarding the nature of interview, hand out consent form
- Combine with simulation prior to interviewing
- Using structured/unstructured interviews
- Be able to adjust questions on the go if participant provides valuable information on particular topic
