Usability Testing

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Basic Characteristics

  • Usability testing is a method to evaluate the usability of a product in an objective and comprehensible way.
  • Users or potential future user are asked to perform realistic tasks uing the product or a prototype of it.
  • Testing happens late in the development process. The product must be developped to an extent that performing a realistic task is possible
  • Fair testing is assumed. During the task performance there is no (or very limited) assistance by the researcher. Usually one of the research question is: "Can users perform and complete the task wihtout assistance?"