Usability Testing
Basic Characteristics
- Usability testing is a method to evaluate the usability of a product in an objective and comprehensible way.
- Users or potential future user are asked to perform realistic tasks uing the product or a prototype of it.
- Testing happens late in the development process. The product must be developped to an extent that performing a realistic task is possible
- Fair testing is assumed. During the task performance there is no (or very limited) assistance by the researcher. One of the research questions is: "Can users perform and complete the task wihtout assistance?"
Procedure to prepare and do the testing
Preparation
- Define test objectives
- Scope
- Which part of the product is subject to evaluation?
- Criterion
- What are the evaluation criteria you want to check for?