Usability and UX Questionnaires

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Please describe the different Usability and UX Questionnaires in terms of

  • Name of the questionnaire
  • Source / Weblink / Publication
  • Administration, Procedure (paper, online, time needed, post-hoc)
  • Structure (e.g. number of items, constructs)
  • Quality (e.g. Reliability, Validity, Intrusiveness etc.)

AttrakDiff

IsoNorm

Isometrics

Group 4 is checking this.

System Usability Scale (SUS)

  • Source / Weblink / Publication
  • Administration, Procedure (paper, online, time needed, post-hoc)
  • Structure (e.g. number of items, constructs)
  • Quality (e.g. Reliability, Validity, Intrusiveness etc.)

User Experience Questionnaire (UEQ)

The scales of the questionnaire cover a comprehensive impression of user experience. Both classical usability aspects (efficiency, perspicuity, dependability) and user experience aspects (originality, stimulation) are measured.

Source / Weblink / Publication

Administration, Procedure (paper, online, time needed, post-hoc)

  • questionnaire to evaluate a product based on contrasting attributes on a 7-point-scale
  • accessible as a PDF download or as an online questionnaire
  • either filled out online or on paper
  • Full version and short version available
  • Time needed for full version approx. 5-10 minutes

Structure (e.g. number of items, constructs)

The UEQ Full Version contains 6 scales with 26 items: 1. Attractiveness: Overall impression of the product. Do users like or dislike the product? 2. Perspicuity: Is it easy to get familiar with the product? Is it easy to learn how to use the product? 3. Efficiency: Can users solve their tasks without unnecessary effort? 4. Dependability: Does the user feel in control of the interaction? 5. Stimulation: Is it exciting and motivating to use the product? 6. Novelty: Is the product innovative and creative? Does the product catch the interest of users?

  • Short version: 8 items 3-5 Minutes


Quality (e.g. Reliability, Validity, Intrusiveness etc.)

  • gives idea about the perception of different characteristics of a product
  • good construct validity, measured with Cronbach's Alpha
  • not intrusive

Software Usability Measurement Inventory (SUMI)

Usability Metric For User Experience (UMUX)

Group 2 is doing this :)