Plan and prepare Contextual Inquiry

Your Task

Each project team is asked to plan and prepare a contextual inquiry (CI). The contextual inquiry should be started on 5th of May (or 12th of May t the latest).

Here is what you should consider when planning the CI:

• Goals & objectives of the CI: What exactly do you want to know ? How do you make sure you will learn about this?
• Who are the target users?
• Can you contact them and recruit some of them for your CI? How many do you need?
• What is the work or the activity you want to support with your project?
• Where and when does this activity occur. How and when can it be observed/investigated?
• Which roles, jobs, tasks should be investigated ?
• Which methods or techniques do you want to use (interview, observation, logfiles, video/audio footage, survey, etc.)
• What material do you need (e.g. interview guidelines, observation protocol, etc.)?
• How long will it take?
• How do you record your observations / interviews ? What do you need to do that?

There might be more....