Usability and UX Questionnaires

Please describe the different Usability and UX Questionnaires in terms of

• Name of the questionnaire
• Source / Weblink / Publication
• Administration, Procedure (paper, online, time needed, post-hoc)
• Structure (e.g. number of items, constructs)
• Quality (e.g. Reliability, Validity, Intrusiveness etc.)

Isometrics

Group 4 is checking this.

Isometrics

Group 4 is checking this.

Source / Weblink / Publication file:///Users/valeriafugazza/Downloads/ISOMetrics_S.pdf Gediga, Günther & Hamborg, Kai-Christoph & Duntsch,. (1999). The IsoMetrics Usability Inventory. An operationalisation of ISO 9241-10 supporting summative and formative evaluation of software systems. Behaviour and Information Technology. 18. 151-164. 10.1080/014492999119057.

Administration, Procedure (paper, online, time needed, post-hoc) The Isometrics test is performed online The mean time to perform this test is 1.5 hours (long version) The mean time to perform this test is 30 minutes (short version)

Structure (e.g. number of items, constructs) The number of items is 75 with an additional weighting and open answers with examples (long version) The number of items is 35 by just using Likert-like questions (short version)

Quality (e.g. Reliability, Validity, Intrusiveness etc.)

System Usability Scale (SUS)

• Source / Weblink / Publication
• Administration, Procedure (paper, online, time needed, post-hoc)
• Structure (e.g. number of items, constructs)
• Quality (e.g. Reliability, Validity, Intrusiveness etc.)

User Experience Questionnaire (UEQ)

The scales of the questionnaire cover a comprehensive impression of user experience. Both classical usability aspects (efficiency, perspicuity, dependability) and user experience aspects (originality, stimulation) are measured.

Source / Weblink / Publication

• You can download the questionnaire for free on this website: https://www.ueq-online.org/
• published by the UEQ Team

Administration, Procedure (paper, online, time needed, post-hoc)

• questionnaire to evaluate a product based on contrasting attributes on a 7-point-scale
• accessible as a PDF download or as an online questionnaire
• either filled out online or on paper
• Full version and short version available
• Time needed for full version approx. 5-10 minutes

Structure (e.g. number of items, constructs)

The UEQ Full Version contains 6 scales with 26 items: 1. Attractiveness: Overall impression of the product. Do users like or dislike the product? 2. Perspicuity: Is it easy to get familiar with the product? Is it easy to learn how to use the product? 3. Efficiency: Can users solve their tasks without unnecessary effort? 4. Dependability: Does the user feel in control of the interaction? 5. Stimulation: Is it exciting and motivating to use the product? 6. Novelty: Is the product innovative and creative? Does the product catch the interest of users?

• Short version: 8 items 3-5 Minutes

Quality (e.g. Reliability, Validity, Intrusiveness etc.)

• gives idea about the perception of different characteristics of a product
• good construct validity, measured with Cronbach's Alpha
• not intrusive

Usability Metric For User Experience (UMUX)

Group 2 is doing this :)