Suitability for the task

BVG App

Main tasks for users

Looking for a route from A to B

- Home or main page in the BVG App takes you directly to the option to search how to find the route from A to B. This means it is suitable for the task.

-Suggestions for the routes (where you lastly were)

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Buying tickets

- Where the route is shown, it gives you the option to buy the reuires ticket. There is also an option in the principle menu that takes you where you can buy any ticket you want.

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BVG broken machine

- it is not hard to see BVG machines broken or not giving any change back. This makes it not perfectly suitable for its purpose

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