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Usablity Evaluation Exercise

BVG fahrinfo Berlin app

Advantages:

- automatically shows trip options

- is accurate (as compared to google maps) in giving transportation schedule (time of arrival, delays)

- offers option to buy tickets through application

- gives update that user cannot buy tickets on the bus anymore due to the pandemic situation

- shows a long list of the history of destinations which saves time

- shows price of ride

Disadvantages:

- cannot search names of company or resto, only addresses

- has too many options which makes the application confusing to use

- provides information (like search) in German Language only